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--- en:survey:mailing-spf [19.09.2019 09:25] – created margaux.mohnke
+++ en:survey:mailing-spf [19.09.2019 13:36] – margaux.mohnke
@@ Line 1: / Line 1: @@
 ====== Serial mails and SPF entries =======
-If you want to send a serial mail, SoSci Survey may warn you about a "SPF record" for the sender address. SPF stands for [[https://de.wikipedia.org/wiki/Sender_Policy_Framework|Sender Policy Framework]] and means that you have specified which mail servers are allowed to send emails with your sender address.
+If you want to send a serial mail, SoSci Survey may warn you about a "SPF record" for the address of the sender. SPF stands for [[https://de.wikipedia.org/wiki/Sender_Policy_Framework|Sender Policy Framework]]   and means that it has been defined which mail servers are allowed to send e-mails with your sender address.
-For example, you would have the sender address ''name@example.com''. Now of course the company behind example.com does not want spammers or fraudsters to send e-mails with their sender address. Technically this would be problem-free possible, therefore SPF records were thought up. Such an SPF entry for ''example.com'' could, for example, specify that only the mail server of the company example.com, which has the IP address 203.0.113.7, may send e-mails for this domain.
+For example, if you had the sender address name@example.com. Now, of course, the company behind example.com does not want spammers or fraudsters to send e-mails with their sender address. Technically this would be easily possible, therefore SPF records were constructed. Such an SPF entry for example.com could, for example, specify that only the company example.com´s mail server, which has the IP address 203.0.113.7, may send e-mails for this domain.
-If you now send a serial mail via SoSci Survey, it will be sent by default via the mail server of SoSci Survey. This does not match the SPF entry, therefore a spam filter classifies the recipient's e-mail as a fraud attempt. This is usually not beneficial for the response. There are different solutions here.
+If you now send a serial mail via SoSci Survey, it will be sent by default via the mail server of SoSci Survey. This does not match the SPF entry, therefore a spam filter classifies the recipient's e-mail as a fraud attempt. This is usually not beneficial for the response rate. Different solutions exist here.
 ===== Generic sender address ======
-The simplest solution is to send the serial mail not under your own mail address, but with a mail address from SoSci Survey (e.g. ''mailer@soscisurvey.de''). In the serial mail
+The simplest solution is to send the serial mail not via your own mail address, but with a mail address from SoSci Survey (e.g. ''mailer@soscisurvey.de''). In the serial mail
   * As sender nevertheless your name or your company is displayed, e.g. ''first name surname <mailer@soscisurvey.de>'' and