AI chatbots in everyday work
Whether for helping with tasks, searching for information, creating content, or simply as a conversation partner: AI chatbots such as ChatGPT, Gemini, and Microsoft Copilot are increasingly changing the way we work.
At the same time, however, there is a lack of clear insights into their actual use in everyday working life. This survey therefore aims to generate such insights into the use of chatbots at work.